FAQ
DO YOU DELIVER YOUR PRODUCTS?
Yes, we can ship any of our products all across Singapore for free. We also ship internationally for a small fee of US$25 or for free for orders above US$500
HOW DO I RECEIVE MULTIPLE ITEM ORDERS?
If you order multiple products at once and they are all to a single address then we will ensure that they are all shipped together. If you have specific instructions about shipping to separate addresses then please be sure to email your instructions to us to the following address: admin@theprefecture.com
HOW DO I PLACE AN ORDER?
Simply choose your style from the drop-down menu on the product page then click the “Add to cart!” button and follow the simple steps to complete your order. We will prepare your order within 2 days and send you a tracking number.
HOW SECURE IS MY PERSONAL INFORMATION?
The Prefecture adheres to highest industry standards of Data Privacy to protect your personal information when you checkout and purchase from our online store. Therefore please assured that your personal is not in any way shared with any third party companies.
Your credit card information is encrypted during all transactions using secure socket layer (SSL) technology, which is widely used for processing electronic/ digital payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.